1. Do you sell original products?

Answer:
Yes. At Quality Tech BD, we provide 100% genuine and authentic laptops, smartphones, accessories, and electronic products from trusted brands with official warranty where applicable.

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2. Do your products come with a warranty?

Answer:
Yes. Most of our products include official brand warranty or shop warranty depending on the manufacturer and product category. Warranty details are mentioned on each product page.

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3. Can I order products online?

Answer:
Absolutely! You can place your order through our website anytime. We also provide order confirmation and delivery updates.

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4. How long does delivery take?

Answer:
Delivery usually takes 1–3 business days inside Dhaka and 2–5 business days outside Dhaka, depending on your location.

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5. What payment methods do you accept?

Answer:
We accept Cash on Delivery (selected locations), bKash, Nagad, Rocket, bank transfer, and online card payments for your convenience.

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6. Can I return or exchange a product?

Answer:
Yes. Products can be returned or exchanged according to our return policy if they are defective, damaged, or delivered incorrectly.

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7. Do you provide laptop servicing or repair?

Answer:
Yes. We offer professional laptop servicing, hardware upgrades, software installation, and troubleshooting by experienced technicians.

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8. Can I upgrade my laptop after purchase?

Answer:
Yes. We provide RAM upgrades, SSD installation, battery replacement, keyboard replacement, and other upgrade services for compatible laptops.

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9. Do you sell gaming laptops and accessories?

Answer:
Yes. We offer a wide range of gaming laptops, gaming keyboards, mice, monitors, headsets, cooling pads, and other gaming accessories.

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10. How can I contact Quality Tech BD?

Answer:
You can contact us through our phone number, email, Facebook page, WhatsApp, or by visiting our showroom during business hours. Our support team is always ready to assist you.

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11. Do you offer discounts or special offers?

Answer:
Yes. We regularly provide seasonal discounts, promotional offers, and exclusive deals on selected laptops, mobiles, and electronic products.

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12. Can I track my order?

Answer:
Yes. Once your order is confirmed and shipped, you will receive tracking information so you can monitor your delivery status.